Frequently Asked Questions

Find out the answers to our most frequently asked questions below.

Question still not answered?  Feel free to contact us, we would love to hear from you!

NaturoBest Proudly Australian Owned Trademark

When will my order arrive?

South-East Queensland – Next day to 2 business days

Sydney – 2-3 business days

Melbourne – up to 5 business days

Regional areas and WA – up to 7 business days

International orders vary between 1-2 weeks.

For next day service, please choose “signature on delivery” at checkout and in the notes section, type “express post”.

Alternatively, for fast, free delivery as a Prime member, you can order from our Australian Amazon Store.

I can't place an order on the site, it's doing strange things!

We often upgrade our website so that it is more user friendly and offers a better shopping experience for you.  However, this means strange things can sometimes happen if you are a returning visitor.

Try clearing the cache on your browser (e.g. Google Chrome, Edge, Safari) and you will visit the latest version of our website.

If you are not sure how to clear your browser, Google “clear cache on browser”

I'm currently breastfeeding and preparing for my next pregnancy, should I continue to take Prenatal Trimester 2 & 3 Plus Breastfeeding or switch to Preconception Multi for Women?

You can take either formula during breastfeeding.

I'm currently breastfeeding and have just found out i'm pregnant, can I take Prenatal Trimester One?

Yes, you can take Prenatal Trimester One throughout the entire pregnancy and breastfeeding period.  In fact, this may be recommended by your healthcare practitioner if you have certain health conditions such as haemochromatosis or hyperthyroidism.

Why isn’t there any vitamin K in the prenatal formula’s?

Vitamin K has very poor placental transfer which is why vitamin K is given to babies at birth.

Vitamin K1 (phytomenadione) promotes blood clotting which is not usually something we want to do during pregnancy.  When vitamin K2 (menaquinone) is an ingredient in a calcium supplement then that would be fine to take during pregnancy.  It is best to take calcium supplements at least 2 hours away iron and zinc supplements.  These minerals antagonise calcium and may interfere with absorption.

As long as a woman is eating plenty of green, leafy veggies she should meet her daily requirement of vitamin K1 (phytomenadione).

Why isn’t there any vitamin A in these formula’s?

The industry regulator requires all products containing vitamin A to have the following warnings on the label:

WARNING: If you are pregnant – or considering becoming pregnant – do not take vitamin A supplements without consulting your doctor or pharmacist.  When taken in excess of 3000 micrograms retinol equivalents – vitamin A can cause birth defects.  The recommended daily amount of vitamin A from all sources is 700 micrograms retinol equivalents for women and 900 micrograms retinol equivalents for men.

NaturoBest likes to err on the side of caution.  Also, a warning like this is this is likely to deter pregnant women from taking the product.    Vitamin A is easily obtained from the diet but if she is vegan she may need to take a vitamin A supplement and should seek advice from a health practitioner.

Why hasn’t betacarotene been used instead of vitamin A?

Betacarotene is just one isolated carotenoid and taking this on its own may inhibit the absorption of lutein (another carotenoid) by up to 50%.  We have chosen mixed carotenoids as Dunaliella Salina.  This contains betacarotene as well as other carotenoids which is how it occurs in nature.